Returns & Refunds
Returns & Refunds
30-Day Comfort Guarantee
At WilHas Lifestyle, your comfort and satisfaction are important to us. If you’re not fully satisfied with your purchase, you may request a return or refund within 30 days of receiving your order.
Damaged or Defective Items
If your MotionRest™ product arrives damaged, defective, or experiences an issue under normal use, please contact us within 30 days of delivery.
We’ll work with you to provide either:
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a replacement product
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or a full refund
To help us resolve the issue quickly, please include:
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your order number
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a brief description of the issue
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photos of the product if applicable
How To Request a Return
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Contact us using the Contact Us form available on our website.
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Include your order number and reason for the return request.
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Our support team will respond within 1–2 business days with next steps and return instructions.
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Once the returned item is received and inspected, refunds are typically processed within 5–7 business days to the original payment method.
Return Eligibility
To qualify for a return:
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items must be returned within 30 days of delivery
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products should be in reasonable condition
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products must not show excessive damage caused by misuse
Non-Returnable Items
Certain items may not qualify for return, including:
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heavily used or damaged products
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items damaged through improper use
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final sale or clearance items (if applicable)
Shipping Costs
Original shipping costs are non-refundable unless the item arrived damaged or defective.
Questions?
If you have any questions regarding your order, returns, or refunds, please contact us through the Contact Us page on our website. Our support team will be happy to assist you.